Lucia Liu

·         Independently drove a workstream in a big-scale digital transformation project by issuing monthly targeted leads that impacted all marketing campaigns for the client’s MNC customers

·         Developed a prediction model to identify customers’ buying intents; aggregated millions of records with big data analysis in python & SQL

·         Spearheaded the transformation of a million-dollar monthly report into Power BI format, which is interactive, customized and can be automatically generated

·         Arranged and interviewed 10 employees from the Regional Management Team within 1 week

·         Directed high-level reviews and identified gaps on the planning & reporting process of crewing information, including finance and headcount aspects

·         Collaborated with the UK office to design an in-house report generation system; presented to both offices

·         Conducted basic risk assessment on all active private banking customers daily

·         Assisted in the preparation of CMB’s quarterly event, attended by 20 clients

·         Prepared and performed fieldwork for a government agency and analyzed audit evidence