My specialist fields of expertise, for which I also hold tertiary qualifications include: insurance, financial services, management, music, tourism. I also have a lot of knowledge of food & wine, gardening & horticulture, animals & rural lifestyle.
I have extensive experience in writing, reviewing and editing: business documents; policy wordings; training material; web content; government submissions; customer documentation & marketing messages; and corporate & media communications.
For more than seven years I have worked as Underwriting Manager in New Zealand's largest general insurer, IAG, and have extensive knowledge of the legislative framework and requirements of the industry in Australasia and legal jargon. This role requires a high degree of attention to detail and accuracy, particularly in written documentation to our customers, such as policy wordings. One of my most recent tasks in this role involved the sub-editing of more than 25 training modules for frontline insurance staff as part of the development of IAG’s internal 3-tier Underwriting Academy, which required extensive structural and copy changes to ensure the material was pitched at the appropriate learning level.
下面专业领域包括同时我拥有从业资格证的领域包括:保险, 金融服务, 管理, 音乐,旅游。同时,我对饮食&酒水, 园艺, 动物以及田园生活方式也有所涉猎。
我在编辑写作方面有丰富的经验,包括:商务合同, 政策白皮书, 培训材料,网站, 政府公文, 客户合同, 市场文案以及媒体传播文案。
我在新西兰最大的一家保险公司IAG担任保险管理员, 对于澳大利亚法律框架以及法律行规我都非常熟悉。 这个职位对细节以及准确度有非常高的要求,尤其是在给客户起草相关保单信息的时候,比如政策说明。 我最近的一个任务是给一线保险员起草25个培训模块材料,这是IAG 内部三阶承保发展的一个重要组成部分,这个工作需要丰富的结构以及编辑校对能力从而确保培训材料可以达到培训的目的。