What are our clients saying? Domain: Humanities and Art

 
Review Distribution
5星
91.2%
4星
7.9%
3星
0.9%
2星
0%
1星
0%
  • chenxiqiank****@163.com avatar
    Review to service:

    挺好的

    Review to advisor Henry L :

    很负责很棒!

  • niggychen avatar
    Review to service:

    1.不能不改任务类型。比如这次我选择的是PS,其实是CV的修改;
    2.结束服务后,发送的邀请评价邮件过多过于频繁。我是一站式服务的,每个任务都给我发评价邀请邮件,有点多了了。其实可以区分用户类型邀请做评价;
    3.目标单词数更改不灵活;
    4.输入的状态下没做帮用户自动输入的,误点击其他的按钮就会把之前的输入全部去掉了;
    5.创建新任务流程不完善。有好几次没有上传附件就完成创建,没有入口对这个任务的附件进行修改。只能在message区域给顾问发附件。
    6.主页妞的弹窗每次都弹出来,可否针对于不同用户做细分,进行弹出时机的重新选择。
    7.写完对平台的服务评价后发现必须要对顾问也评价了才能提交?应该分别提供提交按钮。
    8.下个任务评价我再想想。。。。。

    • 非常感谢您的反馈,我已经逐条记下,会一 一考虑,合理采纳的^_^

      客服 小凯 (工作微信号:zsqkefu)
    Review to advisor David S :

    This is the first time I cooperated with David S. He guided me in this task step by step and gave me useful advice on my CV. His work always inspired me. His revision always chose those proper words and put them in a logical order, which helped me finishing my CV in a short time.

  • 小姑娘 avatar
    Review to service:

    很好

    Review to advisor Elizabeth W :

    She is a very nice person and I appreciate her for her help. It is a pleasure for me to cooperate with her.
    Elizabeth W, thank you so much!!

  • Chen avatar
    Review to service:

    消息没有提醒服务

    • 非常感谢您的反馈,除了定期查看订单【服务消息】以外,您还可以通过以下两种方式获得订单消息提醒哦【1】为自己的账户绑定邮箱,您将得到邮件提醒 【2】关注我们的服务号:mydocumateassisstant 并绑定自己的账户,您将得到微信服务号消息提醒(o゜▽゜)o☆

      客服 小凯 (工作微信号:zsqkefu)
    Review to advisor Tim DeMay :

    Thank you for your help and suggestions! They really helped a lot!

  • Wang Shumo avatar
    Review to service:

    邮件系统不行

    • 非常感谢您的反馈,您可以通过以下两种方式获得订单消息提醒【1】为自己的账户绑定邮箱,您将得到邮件提醒 (但是因为腾讯邮箱的兼容性问题,偶尔会有邮件异常)【2】关注我们的服务号:mydocumateassisstant 并绑定自己的账户,您将得到微信服务号消息提醒(o゜▽゜)o☆

      客服 小凯 (工作微信号:zsqkefu)
    Review to advisor Elizabeth Li :

    I have worked with Elizabeth twice and I find her editing service is extremely professional and amazingly helpful. For anyone who wants their essays truly conveys their thoughts and attitudes, I suggest a Skype meeting before the editing work, as Elizabeth is very good at communicating with people as well as inspiring people. I think applicants, especially those with liberal arts or humanities backgrounds would learn a lot about high-standard English academic writing from working with her. Highest recommendation.

    我因申请需要与Elizabeth有两次合作,改了大约两千多字的内容。她该文章非常专业,非常细心,改完之后文章有一个本质的提升。我建议大家找她该文章之前最好先Skype聊一次,如果自己想法清晰,半小时就能聊清楚(她脑子快、嘴快,理解人的想法非常敏锐);如果想法不清晰,和她多聊聊,基本能被启发出不少想法。我认为文科的同学来找她改,基本上是非常正确的选择。无比推荐。

  • Wang Shumo avatar
    Review to service:

    邮件不行

    Review to advisor Elizabeth Li :

    I have worked with Elizabeth twice and I find her editing service is extremely professional and amazingly helpful. For anyone who wants their essays truly conveys their thoughts and attitudes, I suggest a Skype meeting before the editing work, as Elizabeth is very good at communicating with people as well as inspiring people. I think applicants, especially those with liberal arts or humanities backgrounds would learn a lot about high-standard English academic writing from working with her. Highest recommendation.

    我因申请需要与Elizabeth有两次合作,改了大约两千多字的内容。她该文章非常专业,非常细心,改完之后文章有一个本质的提升。我建议大家找她该文章之前最好先Skype聊一次,如果自己想法清晰,半小时就能聊清楚(她脑子快、嘴快,理解人的想法非常敏锐);如果想法不清晰,和她多聊聊,基本能被启发出不少想法。我认为文科的同学来找她改,基本上是非常正确的选择。无比推荐。

  • Wang Shumo avatar
    Wang Shumo 2017-01-13
    polish discussion
    Culture and religion
    Review to service:

    邮件系统不好使

    Review to advisor Elizabeth Li :

    I have worked with Elizabeth twice and I find her editing service is extremely professional and amazingly helpful. For anyone who wants their essays truly conveys their thoughts and attitudes, I suggest a Skype meeting before the editing work, as Elizabeth is very good at communicating with people as well as inspiring people. I think applicants, especially those with liberal arts or humanities backgrounds would learn a lot about high-standard English academic writing from working with her. Highest recommendation.

    我因申请需要与Elizabeth有两次合作,改了大约两千多字的内容。她该文章非常专业,非常细心,改完之后文章有一个本质的提升。我建议大家找她该文章之前最好先Skype聊一次,如果自己想法清晰,半小时就能聊清楚(她脑子快、嘴快,理解人的想法非常敏锐);如果想法不清晰,和她多聊聊,基本能被启发出不少想法。我认为文科的同学来找她改,基本上是非常正确的选择。无比推荐。

  • Wang Shumo avatar
    Wang Shumo 2017-01-13
    polish discussion
    Culture and religion
    Review to service:

    邮件系统不行啊

    Review to advisor Elizabeth Li :

    I have worked with Elizabeth twice and I find her editing service is extremely professional and amazingly helpful. For anyone who wants their essays truly conveys their thoughts and attitudes, I suggest a Skype meeting before the editing work, as Elizabeth is very good at communicating with people as well as inspiring people. I think applicants, especially those with liberal arts or humanities backgrounds would learn a lot about high-standard English academic writing from working with her. Highest recommendation.

    我因申请需要与Elizabeth有两次合作,改了大约两千多字的内容。她该文章非常专业,非常细心,改完之后文章有一个本质的提升。我建议大家找她该文章之前最好先Skype聊一次,如果自己想法清晰,半小时就能聊清楚(她脑子快、嘴快,理解人的想法非常敏锐);如果想法不清晰,和她多聊聊,基本能被启发出不少想法。我认为文科的同学来找她改,基本上是非常正确的选择。无比推荐。

  • 航星雨 avatar
    Review to service:

    整体挺好的,

    Review to advisor Tim DeMay :

    Thank you for your professional advise !

  • 航星雨 avatar
    Review to service:

    希望能够有个个人进度表,登录后可以看到

    • 非常感谢您的反馈,明白您所指,我们会考虑后优化的O(∩_∩)O

      航星雨
    Review to advisor Tim DeMay :

    Thank you for your encouragement and professional advise!

  • 航星雨 avatar
    Review to service:

    时差的不同能不能反映在我们的个人信息中啊? 我提交一个文件,可以显示其在那边的时间,方便我知道大概顾问什么时候会看,或者我什么时候提交会比较好,不会耽误时间,:)thank you

    • 非常感谢您的反馈,明白您所指,我们会考虑后优化的O(∩_∩)O

      航星雨
    Review to advisor Tim DeMay :

    Thank you for your good advise! It's very useful and professional!

  • 航星雨 avatar
    Review to service:

    挺好的,但是感到填

    Review to advisor Tim DeMay :

    Thank you for your patience and good advise! very useful!

  • 航星雨 avatar
    Review to service:

    整体还可以,希望你能够有针对客户的每日提醒:比如今天倒计时多少,今天的修改计划是什么,顾问那边大概会几天等

    • 非常感谢您的反馈,明白您所指,我们会考虑后优化的O(∩_∩)O

      航星雨
    Review to advisor Tim DeMay :

    Thank you for your advise and professional work!

  • Lynn avatar
    Review to service:

    有挺多的,比如说邮寄成绩单的系统,如果没提交到FedEx,应该提供修改信息入口

    • 非常感谢您的反馈,明白您所指,我们会考虑后优化的O(∩_∩)O

      客服 小凯 (工作微信号:zsqkefu)
    Review to advisor William Duncan :

    Nice advisor, Careful and patient!

  • Chu avatar
    Review to service:

    挺好的。不知道签证指导服务什么时候开通?

    Review to advisor Stevon G :

    Hi Stevon,
    Thank you so much for pointing out my essay's problems and pushing me to think deeper regarding those issues.
    Thank you!

  • Ma avatar
    Review to service:

    如果互动消息能用邮件或者短信提醒感觉会很好

    • 非常感谢您的反馈,除了定期查看订单【服务消息】以外,您还可以通过以下两种方式获得订单消息提醒哦【1】为自己的账户绑定邮箱,您将得到邮件提醒 【2】关注我们的服务号:mydocumateassisstant 并绑定自己的账户,您将得到微信服务号消息提醒(o゜▽゜)o☆

      客服 小凯 (工作微信号:zsqkefu)
    Review to advisor Sam H :

    Sam is very professional and patient. My structure of SOP had several serious problems and I was very worried about it. Sam helped me point them out and provide some advice for me. It helped me find my way and revise my essay. Without Sam, I will not be able to make it. Thank you so much, Sam, you saved my application.

  • Ma avatar
    Review to service:

    貌似看不到顾问的评级?

    • 目前是这样的,具体信息可以咨询客服^_^

      客服 小凯 (工作微信号:zsqkefu)
    Review to advisor Diane Moroff :

    Diane is very professional and patient. She used only one day to help me polish my essay. Her advice about my structure and content was very helpful and enlightening. It helped me a lot. And she helped me get the word cout down from 600 to 400 without influencing the statement. Unbelievable! Thank you very much!

  • Sweety avatar
    Review to service:

    都挺好的

    Review to advisor David S :

    Mr. S is so professional!!

    • Thank you for the 5-star rating and the complimentary remarks - both are very gratifying.

      David S.

      David S
  • Lin avatar
    Review to service:

    芝士圈超棒的哟~~~~~~~

    Review to advisor Britton Buckley :

    Thank you Britton! It's been a pleasure working with you.

  • Lin avatar
    Review to service:

    芝士圈非常棒,但我在使用你们服务的过程中发现一个问题就是其实你们好像并没有完全按照我们的专业领域为客户分配导师。就拿我自己做例子,我是电影电视专业的,我在需要导师帮我修改剧本和文书的时候,我希望能帮分配给我的老师,不说是我这个行业里的人,我至少希望他是和我这个专业或多或少有关联的人(比如我需要修改剧本,没有剧作家可以分配,但至少可以是在技能项有注明自己是有能力修改creative writing的,或者是文学系或者英语系的学生老师,甚至是有过相关修改经验的,都可以),但是我这几次下来好像分配给我的老师都是【真】随机,感觉有点像是谁有空就谁接单,就像是滴滴和Uber那样。虽说可以指定导师,但一是比较昂贵,二是我看中的好几位导师都很不巧的几次都没空- -,三是学生也不可能翻遍所有的导师的主页去仔细看他们的资料(我使用过筛选,但筛选的结果都是不如意,而且我发现有遗漏的情况)。我的运气很好,遇到的几位导师都很好,但是还是不免有些担心。剧本和小说人人皆可发言,但一些特别的领域就不一定了。我觉得这可能和网站的算法和管理有关系。我本人接下来可能需要修改的文书和剧本都不多了,但是我这些话都是真心话,是希望日后使用你们网站服务的师弟师妹们可以收获更好的体验,也是希望芝士圈可以越来越好的一点小建议:)

    • 非常感谢您的反馈和对文书顾问的肯定(✿◡‿◡)关于“专业完全对口的老师”的问题,您可以通过指定文书顾问来解决。而关于导师搜索的功能,我们系统在新年后已经进行了一次改进,已经可以准确搜索到对应的顾问了。非常感谢您的建议哈!请继续关注我们,我们会继续做得更好的

      客服 小凯 (工作微信号:zsqkefu)
    Review to advisor Joel D :

    Joel is patient, professional and nice. Joel, I really appreciated your work and help. Wish you all the best in 2017. : )

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